Privacy Policy

Furnifix Canada Ltd. ("Furnifix", "we", "us") respects your privacy. This page explains what personal information we collect through furnifix.ca, why, and what you can do about it.

What we collect

We only collect what you give us through our forms:

• Booking form: your name, phone number, email address, address, preferred date and time, whether the job is residential or commercial, and the details you write about the furniture.
• Contact form: your name, phone number (optional), email address and message.

Like most websites, our hosting provider may also log technical information such as your IP address and browser type.

How we use it

• To reply to you, prepare a quote and arrange the assembly.
• To contact you about your booking.
• To keep our records and run and improve the website.

We do not sell your information.

Who we share it with

We share information only with service providers who help us run the website and our business, such as our hosting provider and email service, and only as needed. We may also share it if the law requires.

Third-party content

Our pages load fonts and styling tools from outside providers (for example Google Fonts), and some pictures from Pexels. When your browser loads these, those providers may receive your IP address and browser details under their own privacy policies.

How long we keep it

We keep your information for as long as we need it to deal with your request and keep our records, and as long as the law requires. After that we delete it or make it anonymous.

Keeping it safe

We take reasonable steps to protect your information. No website or email is completely secure, so please do not send sensitive details such as card numbers through the forms.

Your choices

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it, and you can withdraw your consent to us using it. Contact us using the details below and we will respond as required under Canadian privacy law.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us

Furnifix Canada Ltd.
Phone: 403-820-2700
Email: sales@furnifix.ca